WebJunction

WebJunction Troubleshooting Tips

Forgotten password

1. Go to the Sign In screen for WebJunction.
2. Type in your username, then select Forgot Password. WebJunction will send you a new password!
3. Once you receive the new password in your email, sign in at WebJunction and select Edit Account.
4. Under Member Information in My Account, select Change Password and you can change it to anything you like (don't forget to write it down and put it in a safe place)!

Email address changes or corrections

1. Sign In at WebJunction.
2. Select Edit Account
3. Find your current email address under My Account and change it to reflect the correct address.
4. Click on Save.

Change in employment/employer

1. Sign In at WebJunction.
2. Select Edit Account.
3. Change any information in Professional Summary.
4. Click on Save.

Move a completed LE@D (UNT) course to your Courses History!

1. Sign In at WebJunction.
2. Select My Courses.
3. Click Launch Course.
   
4. WebJunction has updated the page you land on.  The initial page discusses general issues with UNT courses.  Look for a small blue box with an arrow in it towards the bottom-center of that page.
5. Click on the blue box with the arrow.  This should take you to the next page where you can click the Complete button.

P  Please note, this is a process WebJunction has put in place to help users manage their My Courses area.  The fact a UNT course is in your Courses History area isn't adequate proof the course has been completed.  The course completion certificate from UNT verifies the course has been completed.

Minimum Scores Needed to Pass Course Tests

SkillSoft courses generally require an 80% or higher score for successful completion. LE@D courses require a 70% or higher score for successful completion. The good thing is, if you get a lower score, you are able to repeat the tests as many times as necessary. If you don’t see a way to print a certificate after you complete a course, it may be because of your score. Find the score sheet on the course site and check to see that your score falls within the acceptable range.